Lufthansa Innovation Hub, the digital innovation unit of the global aviation conglomerate Lufthansa Group today announced the launch of Swifty. According to the company, Swifty is a generative AI assistant that aims to aid business travelers by easing corporate trip planning and booking processes.
The AI leverages OpenAI’s GPT-4 language model to overhaul and streamline the entire booking experience, from planning to payment, all within a single chat interface.
Lufthansa Innovation Hub said the venture marks a milestone in its journey towards establishing an all-encompassing AI-driven business travel assistant adept at addressing the gamut of queries arising during corporate trips.
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