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Amazon is Building an AI-Powered ‘Conversational Experience’ For Search

As spotted by Bloomberg, the company has posted job listings describing how it is “reimagining Amazon Search” with a new “interactive conversational experience that helps you find answers to product questions, perform product comparisons, receive personalized product suggestions, and so much more,” according to a listing for a machine learning-focused engineer.


Amazon is pitching these changes to search as absolutely massive. “This will be a once in a generation transformation for Search, just like the Mosaic browser made the Internet easier to engage with three decades ago,” Amazon wrote.


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